1 reviews | Active since Nov 2016

15 Mar 2022, 21:40

Go refund me please

I ordered some wood online to be delivered in 3-5 working days. It has now been over 2 weeks and still no delivery. I was then told that the wood is out of stock despite it being available on your website. I have used the 'feedback' feature on your website a few times but this has been about as helpful as your stock taking system. Please refund me so I can take my money to Chamberlains.

0
Replies (4)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply16 Mar 2022, 11:33
Official
Hi Blake, 

We would like to apologize for this inconvenience caused.  We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly. 

Leroy Merlin South Africa
Leroy Merlin South Africa's reply16 Mar 2022, 14:06
Official
Hi Blake, 

Please be advised that we have sent you an email accordingly for further assistance. We await your response.

Thanks.  
's update22 Mar 2022, 14:31
Reviewer Update
Thank you, this was sorted out timeously.
Leroy Merlin South Africa
Leroy Merlin South Africa's reply23 Apr 2022, 11:59
Official
You are most welcome Blake.