1 reviews | Active since Jan 2023
First and Last time i will order online with Leroy - not that they would care
Estimated delivery initially was 2 weeks once the order was place - absurd for online delivery as you cant get the product instore . The 2 weeks came and went and now you need to waste your time calling Leroy Merlin , with constant promises of a call back - which never happens. So now apparently from the order being placed on the 14/01/23 , original delivery date was 26/01/23 , to be told today anywhere from 27/01/23 - 04/02/23 even though i received a confirmation email that my items have been shipped but cant track it. Being the most frustrating online experience , deplorable to say the least
Good day Nichola
I trust you are well.
Firstly I would like to apologies on behalf of our company for the experience you have had with us this far in regards to the delivery of your online order.
We shall further follow up with the seller to advise on delivery and revert back to you shortly.
Good day Nichola
I trust you are well.
Firstly I would like to apologies on behalf of our company for the experience you have had with us this far in regards to the delivery of your online order.
We shall further follow up with the seller to advise on delivery and revert back to you shortly.
Good day
Please kindly see below your racking details, the order is on its way to you
Tracking number: GDONS***5
Tracking link: https://clientzone.za.dsv.com/ClientZoneV2/Index.html
Good day
Please kindly see below your racking details, the order is on its way to you
Tracking number: GDONS***5
Tracking link: https://clientzone.za.dsv.com/ClientZoneV2/Index.html
There must have been a confusion on Shipping and Delivery, and I do apologies on behalf of the seller.
So in this case, the seller ships the item from their warehouse on the 23rd and expected delivery date to arrive at the customers address is between 28th to the 4th that's when you should have the order in your hands. And this is estimated looking at the distance from the warehouse, to courier depo, to customer.
There must have been a confusion on Shipping and Delivery, and I do apologies on behalf of the seller.
So in this case, the seller ships the item from their warehouse on the 23rd and expected delivery date to arrive at the customers address is between 28th to the 4th that's when you should have the order in your hands. And this is estimated looking at the distance from the warehouse, to courier depo, to customer.
I do apologies on behalf of the company Nichola for all the frustration and delays caused in this regard.
I do apologies on behalf of the company Nichola for all the frustration and delays caused in this regard.
Good day Nichola
I trust you are well.
This is just a follow up to check if you have received your delivery as yet
Good day Nichola
I trust you are well.
This is just a follow up to check if you have received your delivery as yet
Hi there
I'm glad to hear that you finally received your order.
We do apologies in regards to the delay on delivery, we will also escalate this matter to the seller to improve on delivery so that it never happens again.
Hi there
I'm glad to hear that you finally received your order.
We do apologies in regards to the delay on delivery, we will also escalate this matter to the seller to improve on delivery so that it never happens again.