First and last time i support them

Item: Leroy Merlin South Africa
Rating: 1
Author: Riaan G

I was expecting a delivery today. Didnt pitch, no communication, nothing. I contacted them just to be told its escalated. First and last time I will be supporting them. They cant answer me about a refund even.

Helpful (0)

Replies (2)

Leroy Merlin South Africa's replyOfficial

19 Sept 2023, 09:22

Good day Johann

Please accept my apology on behalf of our company. I am sorry to learn that your experience with customer service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in direct contact with you.

Leroy Merlin South Africa's reply19 Sept 2023, 09:22

Official

Riaan G's updateReviewer Update

19 Sept 2023, 10:43

My name is Riaan, not Johann. When will someone call me? If I have to go to the branch which for some reason is in Boksburg and not close to me I will put up a scene of note

Riaan G's update19 Sept 2023, 10:43

Reviewer Update

My name is Riaan, not Johann. When will someone call me? If I have to go to the branch which for some reason is in Boksburg and not close to me I will put up a scene of note