AB
Anwar B
1 reviews | Active since Jul 2011
30 Nov 2023, 18:41
Fine Living - Leroy Merlin Marketplace Seller ****!
No ways am i ordering from Leroy Merlin Marketplace ever again. Order ***-A was scheduled to be delivered on 23/11 when order was placed. Its been enroute for delivery since that day and today 30/11 I still havent received my delivery. Pay in full, take your time to follow up and absolutely no urgency from LMSA or the seller!! Absolutely do no recommend purchase from the marketplace and certainly not from the seller Fine Living!
Helpful (0)
Replies (3)0
Replies (3)
Leroy Merlin South Africa's replyOfficial
04 Dec 2023, 11:15Good day Anwar
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place was less than satisfactory. We value our customers and exceptional service is always our priority. Please that market place will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place was less than satisfactory. We value our customers and exceptional service is always our priority. Please that market place will be in direct contact with you.
Leroy Merlin South Africa's reply04 Dec 2023, 11:15
Official
Good day Anwar
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place was less than satisfactory. We value our customers and exceptional service is always our priority. Please that market place will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place was less than satisfactory. We value our customers and exceptional service is always our priority. Please that market place will be in direct contact with you.
AB
Anwar B's updateReviewer Update
04 Dec 2023, 11:20Been in contact with the market place customer care since 23/11 and posted this complain in reaction to the very slow turnaround and frustration getting this resolved. There is no urgency in getting issues resolved and the customer ends up spending unnecessary time chasing...we do have other things like earning a living to do with that time. Taking payment from bank account is quick and seamless however issue resolution really needs attention
AB
Anwar B's update04 Dec 2023, 11:20
Reviewer Update
Been in contact with the market place customer care since 23/11 and posted this complain in reaction to the very slow turnaround and frustration getting this resolved. There is no urgency in getting issues resolved and the customer ends up spending unnecessary time chasing...we do have other things like earning a living to do with that time. Taking payment from bank account is quick and seamless however issue resolution really needs attention
AB
Anwar B's updateReviewer Update
06 Dec 2023, 14:48So finally the day arrives and my delivery was just dropped off. Anticipating that the grief was worth the while....the wrong product was delivered and make it worse, damaged goods as well!!
Please check your suppliers when you choose to advertise on your market place....won't be taking that chance with you guys again!
Please check your suppliers when you choose to advertise on your market place....won't be taking that chance with you guys again!
AB
Anwar B's update06 Dec 2023, 14:48
Reviewer Update
So finally the day arrives and my delivery was just dropped off. Anticipating that the grief was worth the while....the wrong product was delivered and make it worse, damaged goods as well!!
Please check your suppliers when you choose to advertise on your market place....won't be taking that chance with you guys again!
Please check your suppliers when you choose to advertise on your market place....won't be taking that chance with you guys again!