HM
Honjiswa M

1 reviews | Active since May 2018

07 Mar 2023, 18:50

Faulty wringer

<div>Leroy Merlin South Africa! I bought a "faulty" wringer from #LeroyMerlin I received about 3 weeks ago,I reported it now they are telling me about the "seller" who is the seller?👀they expect me to deal with the third party I do not even know,I don't have that obligation,they do...not me. this is the response:Winne Mudau (Leroy Merlin South Africa)

Mar 7, 2023, 16:10

Unfortunately the seller advised that they wont refund .Only when you return the product to the provided address they will repair the product...

NB reject product... Seemingly "so sorry/truly sorry" are ur favourite phrases</div>

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply08 Mar 2023, 07:28
Official
Good morning  Honjiswa 

 Please accept my apology on behalf of our company.  We sincerely apologize for any inconvenience you may have experienced due to purchasing  a third party item on our website. Please be advised that further communication will be made on the email query you logged.