Faulty chairs

I'm not happy with the quality of chairs, they look old, dirty and no *****s to assemble them. I went to the Kwena Square store in Little Falls to return them but was told that the supplier will call me in a few days to fetch the items for replacement but that has not happened, I have been waiting two weeks now!!! I'm your loyal online shopper and have never experienced this poor customer service before.

This is pathetic to say the least.

Disgruntled customer Maki