DvdW
Darryn van der Walt
1 reviews | Active since Oct 2009
27 Oct 2024, 09:25
Faster than expected delivery
I ordered a large patio set which was scheduled to arrive in Cape Town on the 25th of October. I hadn't had any order updates on the site, and when the 24th arrived, I was sceptical that it would arrive on time by the 25th.
So I was pleasantly surprised to get a knock on the door on the 24th to say my patio set was outside!
The only thing I would recommend would be to keep the order status more relevant. It was "processing" the entire time, when it could've changed to "shipped", "en route", "being delivered today" etc. This would also allow me to arrange my day better as it was lucky I was available to receive the order a day before the expected date.
But overall very happy with the quick delivery.
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Replies (1)0
Replies (1)Leroy Merlin South Africa's replyOfficial
27 Oct 2024, 11:48 Good day Darryn
Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work continuously trying to ensure exceptional service for our customers and it’s always rewarding to hear kind words. Please continue to voice your every encounter with us and we are look into your suggestion on order status on customers profiles.
Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work continuously trying to ensure exceptional service for our customers and it’s always rewarding to hear kind words. Please continue to voice your every encounter with us and we are look into your suggestion on order status on customers profiles.
Leroy Merlin South Africa's reply27 Oct 2024, 11:48
Official
Good day Darryn
Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work continuously trying to ensure exceptional service for our customers and it’s always rewarding to hear kind words. Please continue to voice your every encounter with us and we are look into your suggestion on order status on customers profiles.
Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work continuously trying to ensure exceptional service for our customers and it’s always rewarding to hear kind words. Please continue to voice your every encounter with us and we are look into your suggestion on order status on customers profiles.
