1 reviews | Active since May 2019
False stock levels on website, no delivery and no refund. Bunch of *******.
Don't buy from this company.
I placed an order for items which were all in stock on the 1 October. Delivery was to be on 6 October. Only after the delivery date had passed and I phoned them was I informed the items were NOT in stock and that it was on order from the supplier. They could not provide me with a new delivery date until a week later (new delivery date 5 November). I cancelled the order on 12 October and was told a refund would take 7-10 days. I worked in the finance industry and refunds don't take 7-10 days to process! I received an email on 24 October stating that the refund was only processed on 24 October and I would only get my money back in 7-10 days. The order was cancelled immediately yet they failed to process the refund request along with the cancellation.
If the refund does take another 7-10 days to reflect, that means these ******* would have had MY money for more than a month. This is utterly pathetic service.
I advise everyone to stay away from this company at all costs.
Hi there,
I trust you're well and thank you for your review.
We sincerely apologize for the inconvenience that we have caused you, we are currently investigating the matter and we shall revert to you shortly.
Take care.
Hi there,
I trust you're well and thank you for your review.
We sincerely apologize for the inconvenience that we have caused you, we are currently investigating the matter and we shall revert to you shortly.
Take care.
