LC
Lanie C

1 reviews | Active since Jan 2018

07 Aug 2023, 04:29

False online advertising.

I ordered a tent online, when it arrived, it was not the same as the pictures. When i tried to leave a review, they removed it as it was not within guidlines. Now I'm stuck with a product i paid a lot for but can't use. I also informed them about this but nou feedback yet.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply08 Aug 2023, 08:17
Official
Good morning Lanie 

Please accept my apology on behalf of our company. I am sorry to learn that your experience with market place service was less than satisfactory. We value our customers and exceptional service is always our priority. Please be advised that we shall be in direct contact with you.