DP
Dan P

1 reviews | Active since Mar 2010

16 Jul 2022, 11:59

False advertising, poor customer service and overall bad experience.

False advertising, poor customer service and overall bad experience. Really disappointed with the online store at Leroy's. Ordered a product a few weeks ago, took a week to be delivered and turned out to be the wrong product due to false advertising. Refund also taking a few weeks. Now I'm out of product and out of pocket.

0
Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply16 Jul 2022, 12:09
Official
Good day Dan 

We sincerely apologies for the experience you had with us.

please be advised that we are looking into the issue.

expect a call from our hello peter team for further assistance on the matter .

Once again apologies .

Have a good day 
DP
Dan P's update22 Jul 2022, 09:18
Reviewer Update
Absolutley ******** customer service. Stay away from Leroy Merlin.