KT
Karen T
1 reviews | Active since Dec 2017
19 Apr 2023, 14:02
False advertising online - Beware
Ordered a product online. Did not receive what was advertised. Only part of the product was delivered. Upon enquiry I was told that the actual product purchased was illustrated in the 3rd picture online. Used to be a loyal customer as Leroy Merlin. I will not purchase there again as they seem to thrive on false advertising.
Helpful (0)
Replies (1)0
Replies (1)
Leroy Merlin South Africa's replyOfficial
19 Apr 2023, 15:16Good day Karen
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Leroy Merlin South Africa's reply19 Apr 2023, 15:16
Official
Good day Karen
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.