jR
jonathan R
1 reviews | Active since May 2020
29 Jul 2022, 10:05
False Advertising on multiple products
False advertising
when looking at their online platform, prices are indicated to get customers to their page. once clicking on the product the price doubles. I have contacted them about the issue over 24 hours ago and the issue still persists.(I even send them the exact adds explicitly). I believe this is really unfair and was done intentionally as the error exits on multiple products. As a customer of the store it would be nice to not get false advertising
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Leroy Merlin South Africa's replyOfficial
29 Jul 2022, 10:15Hi Jonathan, Thank you for reaching out to us with your concern.We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Leroy Merlin South Africa's reply29 Jul 2022, 10:15
Official
Hi Jonathan, Thank you for reaching out to us with your concern.We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.