FL
Francois L
1 reviews | Active since Jul 2019
12 Oct 2023, 13:35
False advertising and bad service.
The product was shipped, but then the date was wrong. Then when I called they tried to change the date to a later delivery date. Finally I called again to hear what this date was (because I couldn't log onto their site and see what the status is myself) they said that the supplier does not have stock and I will be refunded. My question is what "did they ship" then?
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Leroy Merlin South Africa's replyOfficial
13 Oct 2023, 08:24Good day Francois
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that the market place department will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that the market place department will be in direct contact with you.
Leroy Merlin South Africa's reply13 Oct 2023, 08:24
Official
Good day Francois
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that the market place department will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that the market place department will be in direct contact with you.