PS
Palesa S

1 reviews | Active since Nov 2024

27 Mar 2026, 19:03

Failed to deliver an order and horrible service from them

Very horrible service from Leroy I’m extremely dissatisfied and Dissapointed I spent almost R3500 buying 2 mirror shoe rack on the 14th of March and the expected delivery was supposed to be the 16th of March , nothing was delivered and they failing to give me my refund everyday I send countless emails and call to a point now they don’t even respond to my email and nothing is being said about my refund I’m extremely dissapointed as

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Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply30 Mar 2026, 11:18
Official
Hi Palesa

We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency,  Kindly note that we are following up with the department on your refund and will be in contact with you soonest.
PS
Palesa S's update01 Apr 2026, 09:15
Reviewer Update
2 days later and I’m still waiting for you or your department to call me , I’ve spent money getting airtime just so I can call your refunds department and nothing is being done honestly this is very exhausting