MvdB
Magdel van den Berg

1 reviews | Active since Jun 2012

21 Oct 2024, 12:18

Extremely poor/no service from Leroy Merlin online

Order nr #***: I ordered 3 solar lamps online from Leroy Merlin on 8 October 2024, and delivery was (and still is!!!) scheduled for 14 October 2024. I did not receive the order, the status says 'assigned'. Despite 2 emails and 2 phone calls to agents, nothing has been resolved and I have to date received NO feedback from anyone, despite their promises.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply22 Oct 2024, 10:14
Official
Good day Magdel 

Thank you for reaching out to us. 

We unfeignedly apologize for the  bad service and inconvenience caused, Please do note that we are working on your query. Please do note that further communication will be on ticket request ***.