GA
Gert A

1 reviews | Active since Jul 2021

14 Jul 2021, 22:57

Extremely poor service

If you are looking to complete a project by ordering through their online store, then DO NOT. The 5 to 7 day delivery means nothing to them. Their feedback is vague and does not give you any sense that you will actually receive what you ordered. 2,5 weeks later and I am still waiting.

0
Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply15 Jul 2021, 13:18
Official
Hey Gert,

I trust that you are well

So sorry to hear about that, we'll look into the matter and we'll revert back with feedback 
Leroy Merlin South Africa
Leroy Merlin South Africa's reply20 Jul 2021, 14:33
Official
Hey Gert, 

We trust that you are well

We are glad to hear that your refund has been processed, thank you for your patience and for affording us the chance to rectify this. We still apologize for the inconvenience and we'll continue to improve on our services to ensure that you have a good shopping experience with us

Do enjoy the rest of your week