BT
Barry T
1 reviews | Active since Apr 2017
05 Jun 2025, 09:50
Extremely poor customer service
I placed and paid for an order on 27 May 2025. The promised delivery date was 30 May 2025. To date (5 June 2025), I have not received the order. I have phoned and emailed on numerous occasions, but without any luck. No one bothers to get back to me with an explanation (including Confidence and Centani). Madelane rep**** on email to say that she would get back to me - no feedback from her either. My next issue will be to obtain a refund. My advice: They do not believe in customer service - stay away.
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Leroy Merlin South Africa's replyOfficial
05 Jun 2025, 11:14Hi Berry
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we will be in contact with you soonest.
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we will be in contact with you soonest.
Leroy Merlin South Africa's reply05 Jun 2025, 11:14
Official
Hi Berry
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we will be in contact with you soonest.
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we will be in contact with you soonest.