AM
Aletta M

1 reviews | Active since Dec 2024

11 Dec 2024, 13:37

Excellent service from Leroy Merlin Edenvale

I ordered a sleeper couch online on 29 November, immediately received confirmation. Monday 2 December I phoned and had the pleasure to be assisted by Tebogo Madiega. He told me we our package will be delivered on Monday 9 December. On Thursday 5 December Tebogo phoned me and explained they are out of stock in black and said they can deliver Friday 6 December if we choose different colour.We said no,we would wait for black.He rep**** if they get stock early Friday 6 December it will still be delivered. Friday morning Tebogo phoned and said we will get our black sleeper couch the same day. Earlier yay!!!!! Tebogo said it will be delivered before 16:00. Delivery was late but we all know Friday traffic. The courier phoned apologized for being late explained he will only deliver much later. We didn't mind at all. The courier drove into our yard as it was big. Excellent customer service from Tebogo Madiega!!!!!! Excellent service from Leroy Merlin and their courier service. It was our 1st experience with Leroy Merlin Edenvale and we are completely satisfied!!!!

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply12 Dec 2024, 10:50
Official
Hi Aletta

Thank you for feedback, we are pleased to hear you had a great experience. We hope to see you soon.

Take care💚