FM
Feroza M
1 reviews | Active since Oct 2023
13 Oct 2023, 12:46
Excellent service
I would like to commend Esmond Jacobs for her immediate response to the survey that I took regarding my experience at the Little Falls branch. Items displayed and marked as reduced were charged at regular prices. I only noticed that when we got back home, which is a good 50km away from the store. Esmond made sure that I was refunded completely for an amount of R1300. I can't tell you how impressed I am with the customer service provided by Esmond. She is a real asset to your company. The cashiers at Little falls were excellent and I had a good shopping experience.
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Replies (1)Leroy Merlin South Africa's replyOfficial
14 Oct 2023, 08:17Good day Feroza
Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work continuously trying to ensure speedy service for our customers and it’s always rewarding to hear kind words.
Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work continuously trying to ensure speedy service for our customers and it’s always rewarding to hear kind words.
Leroy Merlin South Africa's reply14 Oct 2023, 08:17
Official
Good day Feroza
Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work continuously trying to ensure speedy service for our customers and it’s always rewarding to hear kind words.
Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work continuously trying to ensure speedy service for our customers and it’s always rewarding to hear kind words.
