AB
Anja B

1 reviews | Active since Jan 2017

17 May 2023, 20:29

Enough is enough

I can't tell you how many times I check stock availability online and drive ALL THE WAY to your store, only to find that the stock confirmed online is not accurate

I have wasted so much time and petrol and no one ever takes responsibility for this. I am so sick and tired of this horrific service.

Someone promised to assist me and I am not getting any communication from you, you should be ashamed of this low level of service. Gross

0
Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply18 May 2023, 08:18
Official
Good day Anja

We sincerely apologize for any inconvenience you may have experienced . At Leroy merlin customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. 
AB
Anja B's update18 May 2023, 08:35
Reviewer Update
Thank you for your reply

As you surely know, apologies don't get me the product that I need and have been driving around after you guys for

So I appreciate the apology but yet NOTHING is being done about it?