MC
Marlon C
1 reviews | Active since Aug 2021
30 Aug 2021, 15:51
Drunk Manager On duty
Completely Disheartening Experience.
I was at Leroy Merlin Boksburg y/day to shop. Greeted & served by a drunk & staggering employee smelling of booze. To top it up he was wearing a name badge written department manager, Ntando. I left with my family with no service & ended up shopping at Builders. Best decision I ever made
Helpful (0)
Replies (2)0
Replies (2)
Leroy Merlin South Africa's replyOfficial
30 Aug 2021, 16:00Hey Marlon,
We trust that you are well
We do apologize for the bad experience, that type of behavior is totally not acceptable. I'll look into the matter and we'll revert back with feedback
We trust that you are well
We do apologize for the bad experience, that type of behavior is totally not acceptable. I'll look into the matter and we'll revert back with feedback
Leroy Merlin South Africa's reply30 Aug 2021, 16:00
Official
Hey Marlon,
We trust that you are well
We do apologize for the bad experience, that type of behavior is totally not acceptable. I'll look into the matter and we'll revert back with feedback
We trust that you are well
We do apologize for the bad experience, that type of behavior is totally not acceptable. I'll look into the matter and we'll revert back with feedback
Leroy Merlin South Africa's replyOfficial
31 Aug 2021, 13:18Hey Marlon,
We trust that you are well
We do appreciate your support and you choosing to shop with us, we do apologize for the bad experience. The behavior is totally unacceptable from any of our Leroy Merlin staff especially our department managers. The matter is being dealt with accordingly by our HR department, we are glad to hear that you were contacted and we really do apologize for the experience. We really hope that you continue to shop with us being a part of our family
Do enjoy the rest of your week
We trust that you are well
We do appreciate your support and you choosing to shop with us, we do apologize for the bad experience. The behavior is totally unacceptable from any of our Leroy Merlin staff especially our department managers. The matter is being dealt with accordingly by our HR department, we are glad to hear that you were contacted and we really do apologize for the experience. We really hope that you continue to shop with us being a part of our family
Do enjoy the rest of your week
Leroy Merlin South Africa's reply31 Aug 2021, 13:18
Official
Hey Marlon,
We trust that you are well
We do appreciate your support and you choosing to shop with us, we do apologize for the bad experience. The behavior is totally unacceptable from any of our Leroy Merlin staff especially our department managers. The matter is being dealt with accordingly by our HR department, we are glad to hear that you were contacted and we really do apologize for the experience. We really hope that you continue to shop with us being a part of our family
Do enjoy the rest of your week
We trust that you are well
We do appreciate your support and you choosing to shop with us, we do apologize for the bad experience. The behavior is totally unacceptable from any of our Leroy Merlin staff especially our department managers. The matter is being dealt with accordingly by our HR department, we are glad to hear that you were contacted and we really do apologize for the experience. We really hope that you continue to shop with us being a part of our family
Do enjoy the rest of your week