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Abbey-gail Dippenaar

1 reviews | Active since Jun 2011

18 Aug 2023, 15:05

dont waste your time

Would give zero stars if possible ive now had 2 orders get *****ed up now and your customer care couldnt be bothered to actually help. They get frustrated with me when i get angry like its my problem and its always the same response - i will escalate the problem as priority and we will be in touch in the next 15 minutes. Disgusting

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply21 Aug 2023, 07:52
Official
Good day

Please accept my apology on behalf of our company. I am sorry to learn that your experience with our service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.