MG
Morgan G

1 reviews | Active since Nov 2020

25 Mar 2022, 14:09

Don't understand how

I place a simple order. One item. When it arrives it's wrong, send mail arrange exchange, exchange comes and it's completely wrong. Original order is for 5x8m tarpaulin. 1.5x6m tarpaulin arrived. When they come to exchange the item they leave the wrong tarpaulin behind and deliver a table.

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply25 Mar 2022, 14:33
Official
Hi, Morgan. 

We would like to apologize for this inconvenience caused.  We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.