1 reviews | Active since Apr 2020
Don’t trust them
Bought an Ellies inverter online from Boksburg store. Invoice 000029. Unit faulty and was collected for refund. Still waiting. Many promises but no action. Poor service and shocking business ethics. Stay away.
Hi Rashid,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Hi Rashid,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Good day, Rashid.
Kindly note that our supply chain team only received the returned inverter yesterday (Wednesday) and a refund request has been sent to Finance. I am following up on you refund and will forward you a proof of refund once the payment has been made into your account.
Good day, Rashid.
Kindly note that our supply chain team only received the returned inverter yesterday (Wednesday) and a refund request has been sent to Finance. I am following up on you refund and will forward you a proof of refund once the payment has been made into your account.
Hi Rashid,
Kindly note that we have sent you a refund POP to your mails.
Again, we sincerely apologize for the experience you have had with us. Kindly advise once the refund reflects into your account.
Thanks
Hi Rashid,
Kindly note that we have sent you a refund POP to your mails.
Again, we sincerely apologize for the experience you have had with us. Kindly advise once the refund reflects into your account.
Thanks
Hi Rashid,
Kindly note that your payment was made via PayGate. The refund will be processed back using the same method. The proof of refund that has been forwarded to you is from PayGate. As per our discussion, kindly check your bank statement and/or contact your bank to confirm payment.
Hi Rashid,
Kindly note that your payment was made via PayGate. The refund will be processed back using the same method. The proof of refund that has been forwarded to you is from PayGate. As per our discussion, kindly check your bank statement and/or contact your bank to confirm payment.
Hi Rashid,
Please confirm if this payment was received.
Hi Rashid,
Please confirm if this payment was received.
Hi Rashid,
We sincerely apologize for the delay that was caused on your refund.
Thank you
Hi Rashid,
We sincerely apologize for the delay that was caused on your refund.
Thank you