CN
Clorinda N
1 reviews | Active since Sept 2020
11 Sept 2023, 17:57
Dont receive online orders
Customer service is non existent, you receive reference number showing your call has been logged. Spend hours on the phone asking to be updated only to phone back and hear they already left for the day. Package was supposed to be received already but has not even been dispatched, mind you the package was meant to only be shipped to Pretoria from Jhb.
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Leroy Merlin South Africa's replyOfficial
12 Sept 2023, 12:15Good day Clorinda
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in direct in contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in direct in contact with you.
Leroy Merlin South Africa's reply12 Sept 2023, 12:15
Official
Good day Clorinda
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in direct in contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in direct in contact with you.