SB
Sunélle Britz
1 reviews | Active since Jan 2021
14 Dec 2023, 07:40
Don't order online - you don't get your money back when they don't have stock
Placed an online order. Paid in full Order cancelled by Leroy Merlin due to unavailable stock. Was supposed to receive items last week Friday. It is a week later and I still haven't received my money back. Provided bank details and confirmation but they don't even have the decency to contact me and give me feedback.
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Leroy Merlin South Africa's replyOfficial
14 Dec 2023, 12:51Good day Sunélle
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Kindly be advised that continuous updates will be received on ticket request 812620.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Kindly be advised that continuous updates will be received on ticket request 812620.
Leroy Merlin South Africa's reply14 Dec 2023, 12:51
Official
Good day Sunélle
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Kindly be advised that continuous updates will be received on ticket request 812620.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Kindly be advised that continuous updates will be received on ticket request 812620.