AM
Andrew M

1 reviews | Active since Mar 2011

25 Jun 2021, 14:21

Don't Order Online from Leroy Merlin

I ordered and paid online my order on the 19th June 2021. 5 Days later my order arrives and has the wrong color of item i have ordered. The process to resolve this is to wait for couriers to pickup within 5 - 7 days and for it to shipped back in another 5 - 7 Days. That will be minimum total of 15 Days since ordering that i receive the correct item that i ordered online. Do not use the online ordering system! It sucks especially when the get the order wrong!

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply25 Jun 2021, 14:39
Official
Hey Andrew,

I trust that you are well

So sorry to hear about your experience, we will definitely look into the matter and we'll revert back with feedback