SP
Stefan P

1 reviews | Active since May 2015

30 Nov 2023, 15:43

Don't order anything from Leroy Merlin, they'll take your money but you won't get what you paid for

Absolutely terrible, do NOT order anything here. I completed my order on the 9th of October and by mid November had still not received it. When they finally did arrive they brought the wrong stock. It took nearly 2 weeks after to actually get the right stock at which point they delivered the incorrect amount... To date(30 Nov) I have still not received the complete order... Communication is absolutely shocking, they don't pick up their phones or dial you back. They are visible on Truecaller so they're obviously just flat out ignoring me... Do not order anything from Leroy Merlin - they'll happily take your money but simply fail to deliver their end of the bargain

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply04 Dec 2023, 10:41
Official
Good day Stefan

Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. Hope to do better in future.