JS
Justine S
1 reviews | Active since Nov 2021
31 Dec 2025, 16:40
Do not use Leroy Merlin. They are ******.
We purchased an item on the Black Friday sale. We understand that delivery logistics are a challenge after this event. We waited patiently until 30 Dec. We emailed to enquire when we could expect delivery. They only then told us that they sold out on Black Friday of this specific item & thus we would not be receiving it. They offered a refund. If we had not chased them, they would have just kept our money. ****mers!
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Replies (1)Leroy Merlin South Africa's replyOfficial
05 Jan 2026, 11:30HI Justine
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your delivery and will be in contact with you soonest
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your delivery and will be in contact with you soonest
Leroy Merlin South Africa's reply05 Jan 2026, 11:30
Official
HI Justine
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your delivery and will be in contact with you soonest
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your delivery and will be in contact with you soonest
