BW
Benja W
1 reviews | Active since Feb 2023
12 May 2023, 13:49
Do not use Leroy Merlin installation services
Do not use Leroy's installation services! The door was bought at Leroy and we thought to use their installation service, BIG mistake. The door was damaged so badly TWICE with installation that I first requested a replacement and re-installment and thereafter a refund, which also seems too difficult for Leroy to do - it has been since 1st date : 31 March to today 12 May unsuccessful to get a proper installation or a refund- just promises.
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Leroy Merlin South Africa's replyOfficial
12 May 2023, 14:01Good day Benja
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that you will be contacted shortly.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that you will be contacted shortly.
Leroy Merlin South Africa's reply12 May 2023, 14:01
Official
Good day Benja
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that you will be contacted shortly.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that you will be contacted shortly.