LE
L E

1 reviews | Active since Dec 2022

05 Dec 2022, 17:17

DO NOT Shop onlinre At LEROY Merlin

This is the most disgusting service I have ever had online I waited 15 days for delivery and then another 5 days for a reply when they could not even tell me what products were not available on my order I subsequently cancelled the order and I am still waiting for my refund when you call them you get shunted around from one operator to another to yet another operator its like the customer does not even exist I would not advise anybody to purchase at this store

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply07 Dec 2022, 14:40
Official
Hi, Leon. 

We would like to apologize for this inconvenience caused.  We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.