jB
johaar B
1 reviews | Active since Aug 2022
04 Aug 2022, 12:02
DO NOT ORDER A THING HERE EVER
This people are taking a **** they owe me a refund of a product that they don't have. 3 weeks later still waiting!!!
They contacted me advising they don't have stock of what I ordered and had a replacement which was cheaper after 10 calls still no refund processed???
Now I ask for confirmation emails of my refund and they refuse??
Seriously
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Replies (1)
Leroy Merlin South Africa's replyOfficial
04 Aug 2022, 14:34Hi Johaar, We are very sorry for the delay in refunding you for your order. We are currently in the process of issuing your refund.Please understand that this issue has fallen below the standards of service we expect from ourselves and can only apologize once again for this unacceptable situation.
We thank you for your patience and hope we can retain your goodwill in future.
We thank you for your patience and hope we can retain your goodwill in future.
Leroy Merlin South Africa's reply04 Aug 2022, 14:34
Official
Hi Johaar, We are very sorry for the delay in refunding you for your order. We are currently in the process of issuing your refund.Please understand that this issue has fallen below the standards of service we expect from ourselves and can only apologize once again for this unacceptable situation.
We thank you for your patience and hope we can retain your goodwill in future.
We thank you for your patience and hope we can retain your goodwill in future.