DO NOT EVER USE LEROY MERLIN - WORST SERVICE I HAVE EVER EXPERIENCED.

Sibusiso - The Manager at Leroy Merlin Fourways allows business to be conducted as follows:

I am lost for words. I was forced pay before I left the store in Dec 2023 to “ensure” that I get the stock from the warehouse. Then Leroy Merlin sells the “ensured” stock to others and they cannot commit to my order. Then you ask for Proof of account for a refund which I send. Then you ask for an updated proof of account (with much delay in the spirit of your terrible work ethic), which I send. Then I follow up again because it has been a month and you have not refunded me. Then you ask for the updated proof of account again …. After I inform you that I sent you already over a week ago … you supposedly will make payment and "follow up".

I have still not received anything. This is pathetic and completely *********.

You were supposed to make the payment in 3-5 working days.

How in the world are you okay with conducting business like this. It's disgusting. I will never support this company ever again, and I will ensure that all the business I am associated to do not use you either... merely to protect themselves from terrible services and having money practically ****** from them. Because honestly, I don't know if I will ever be refunded.