LS
Lee S

1 reviews | Active since Nov 2024

11 Nov 2024, 10:47

Do not by from these ****mers

They are ****ming company and that is how they train their staff also to deal with customers. All just lies. I bought 2 bathroom vanities on 14 July 2024 online. They send me a email to inform me they are out of stock and would not get in anytime soon. I need to choose an alternative. Fine I choose the alternative. Which is costing less then the first 2 vanities. But she send me a email to WhatsApp to say I need to pay the balance. Which is the full amount and it makes no sense because the store owes me R8427 to be precise. I kept phoning to request a refund. Multiple lovely sounding staff. But then they let me know my refund was processed and they never checked my details or anything. I'm still waiting it more the 1 month. I'm going to lay a ******** charge. Because I don't like anyone *****ing from me. Let alone a company. Trust me this case is going to be in the news. Don't buy from these ******.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply11 Nov 2024, 15:24
Official
Hi Lee

Thank you for reaching out to us, We unfeignedly apologize for the  bad service and inconvenience caused, Please do note that we are working on your query. Please do note that further communication will be provided on ticket request ***.