KD
Keneilwe D

1 reviews | Active since May 2020

23 Aug 2021, 13:46

DO NOT BUY FROM THIS STORE - BUNCH OF ********

This store is such a **** If I had seen all the reviews, I wouldn't have wasted my time with purchasing stuff from them

I placed an order on the 3rd of Aug and they said my ETA was on the 6th of Aug I waited and waited and decided to check on them on the 12th of Aug, cause they hadn't said anything regarding a delay or anything (no communication since I placed my order)

They then called me and told me that one of my items was out of stock and would be back in stock sometime next year - so, I'm assuming if I hadn't mailed them...I would still be waiting They promised to give me a refund for that item and will ship the other item

- The other item has still not been delivered

I mailed them and asked that they just cancel my order and give me a refund - They did not respond to my mail

I called them and asked them to cancel my order completely and issue my refund - they said the other refund had already been processed and they'll find out if they can cancel the other item and issue the refund for that as well

I am still waiting for feedback and my money

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply23 Aug 2021, 13:50
Official
Hey Keneilwe, 

We trust that you are well

So sorry to hear about your bad experience, we'll look into the matter with a sense of urgency and we'll revert back with feedback