DA
Dee A
1 reviews | Active since Jan 2024
25 Jan 2024, 12:20
Dissatisfied no longer Leroy customer
Hi, I placed an order online on the 15th of January which could not be fulfilled from your end and it was cancelled a day later. I received an email to say that I'd be getting a refund. Well its the 25th of January and I still have not received my refund plus I now get an email asking me for a bank confirmation letter! Why now?!! Why is this taking SO long, is it that hard to send your customers a refund. I'm never buying from Leroy again!
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Leroy Merlin South Africa's replyOfficial
25 Jan 2024, 13:23Good day Dee
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that our market place team will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that our market place team will be in direct contact with you.
Leroy Merlin South Africa's reply25 Jan 2024, 13:23
Official
Good day Dee
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that our market place team will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that our market place team will be in direct contact with you.