Dissatisfied and angry customer

I spent R4, 130.99 on a door including the installation. The door was untreated and unpainted. On delivery, it was wrapped in plastic and was asked to sign for it. Which I did.

I then went on to spend money on the paint and related products to prepare the door.

Once I was done, I asked the installation team to come and install. The came and during the installation, just before they were mounting my door they discovered that my door was not straight - it's sort of banana shaped. I asked to stop the installation as that won't work.

On contacting Leroy Marlin Department Manager, Chris, who sold me the door.

The attitude was stinking. The response was basically that I should go to the nearest hell and die. Of course I responded and told me where to get off.

In short, I am engaging my legal service on this matter. I will work on this matter until I either get the replacement door or I get my money if that's the last thing I do.

Chris, you should either be fired or suspended for sometime. You don't know the first thing about engaging with customers. You just an employee, don't forget that.