Disrespectful and Inept Company

Complete lack of service. Our order was paid for on the 16/02/2022 received an email saying it would be delivered on 03/03/2022. This date came but no delivery! Had to phone and email so many times to actually speak with someone competent. They then said it would be delivered on the 16th March then the 18th March. All these dates have passed and still not a single word. I have an entire bedroom renovation that has been put on hold whilst Leroy Merlin wastes our time and costing us in delayed contractors. It's completely disrespectful to their clients who they keep saying that they value so much, complaint after complaint. Stop lying, tell it how it is you have no clue on customer service or even order fulfilment. I spent an hour researching who manufactures the product they then gave me the local importers details who confirmed that they had stock the whole time but due to Leroy Merlin not responding to emails and calls on the admin side they also couldn't dispatch the order. At every single point this company has proved themselves to be inept in every department. Utterly disgraceful service.