RC
Rita C

1 reviews | Active since Jan 2021

06 Dec 2021, 20:27

DISGUSTING SERVICE LEROY MERLIN; FINE THINGS & DELIVER YOUR PARCEL

So... Place order on line for 3 items for delivery. Have to pay 2 separate delivery fees. One to Leroy Merlin and one to Fine Things.... but both items come from same shop... Delivery from Leroy Merlin received. Notification from Leroy Merlin tells me FINE THIING will be delivering my order today 6 Dec 2021 @ 18H30.... guess what.... AGAIN NO SERVICE.... No one bothers to phone you to tell you no delivery can be made for whatever reason.... BUT..... YOU WILL PAY for this NON DELIVERY SERVICE.... My suggestion is.... DON'T BUY FROM LEROY MERLIN for items to be delivered by FINE THINIGS.... and by the way... don't bother to try and track your order with their courier... Delivery Your Parcel... they couldnt be bothered to answere their phones either. Contact details: Office hours are Monday to Friday 8am to 5pm : National Number: *** : After Hours: ***.. Try dialing after hours number..... Our office hours are 8am to 6pm..... to say disgusted with ALL OF THEM is being polite.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply07 Dec 2021, 10:45
Official
Good day Rita  

I trust that you are well 

We do apologize for the bad experience regarding your order  , Please note that  we'll look into the matter with the relevant seller  and we  will be in contact with you accordingly.