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pamlyn P
1 reviews | Active since Mar 2020
04 Jan 2024, 11:42
Disgusting service
I placed an online order on the 21st of Dec 2023, promised delivery was 27th Dec. It's the 4th of January 2024 and I haven't received my order. I called 4 times to find out and each time they say they will call me back but they never do. I was even put on hold for 15 minutes just for them to cut the call. I have requested a cancelation of my order. This is unacceptable. I'm so disappointed with this service. I better get my money back!!
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Leroy Merlin South Africa's replyOfficial
04 Jan 2024, 11:56Good day Pamlyn
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in contact with you.
Leroy Merlin South Africa's reply04 Jan 2024, 11:56
Official
Good day Pamlyn
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in contact with you.