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Conan G
1 reviews | Active since May 2015
02 Jul 2020, 12:27
Disgusting customers service
Almost three weeks of calling and emailing because our order was completely wrong and NOTHING. Let's see if they even reply to this...
Helpful (0)
Replies (9)0
Replies (9)
Leroy Merlin South Africa's replyOfficial
02 Jul 2020, 12:29Hi Conan, we are sorry for the experience. We are experiencing a high volume of calls. If you can provide your order number, we will look into it with the teams. #va
Leroy Merlin South Africa's reply02 Jul 2020, 12:29
Official
Hi Conan, we are sorry for the experience. We are experiencing a high volume of calls. If you can provide your order number, we will look into it with the teams. #va
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Conan G's updateReviewer Update
02 Jul 2020, 12:31So busy you can't answer me for three weeks, but I get an immediate response when I put you on HelloPeter...? My order number is #*** - 6367 I'm waiting...
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Conan G's update02 Jul 2020, 12:31
Reviewer Update
So busy you can't answer me for three weeks, but I get an immediate response when I put you on HelloPeter...? My order number is #*** - 6367 I'm waiting...
Leroy Merlin South Africa's replyOfficial
02 Jul 2020, 12:36Many people are afraid of using the digital platforms, there are many responsive Leroy Merlin operations and head office staff on Google, Facebook and Hellopeter, when we have a free moment we check into these platforms and assist. We will look into your order. It will take a few hours . #va
Leroy Merlin South Africa's reply02 Jul 2020, 12:36
Official
Many people are afraid of using the digital platforms, there are many responsive Leroy Merlin operations and head office staff on Google, Facebook and Hellopeter, when we have a free moment we check into these platforms and assist. We will look into your order. It will take a few hours . #va
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Conan G's updateReviewer Update
02 Jul 2020, 12:44What about the three weeks of unanswered calls and emails then? Don't make excuses, just resolve the matter.
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Conan G's update02 Jul 2020, 12:44
Reviewer Update
What about the three weeks of unanswered calls and emails then? Don't make excuses, just resolve the matter.
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Conan G's updateReviewer Update
08 Jul 2020, 11:33Look at that, another week goes by and NOTHING has been sorted out... what is going on?? Come and collect your goods and reimburse me so I don't have to deal with you ever again. Pathetic.
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Conan G's update08 Jul 2020, 11:33
Reviewer Update
Look at that, another week goes by and NOTHING has been sorted out... what is going on?? Come and collect your goods and reimburse me so I don't have to deal with you ever again. Pathetic.
Leroy Merlin South Africa's replyOfficial
08 Jul 2020, 11:39Hi Conan, the team have spoken to yesterday evening and did communicate their will to collect the items. Please be patient, the refund and the collections will continue for you. #va
Leroy Merlin South Africa's reply08 Jul 2020, 11:39
Official
Hi Conan, the team have spoken to yesterday evening and did communicate their will to collect the items. Please be patient, the refund and the collections will continue for you. #va
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Conan G's updateReviewer Update
08 Jul 2020, 11:55The last time someone from Leroy Merlin contacted us was on Thursday last week to get “my side of the story”, whatever that means! I was told they would contact me again the following day, yet again NOTHING so dont tell me to be patient, it has been A MONTH! Sort this out TODAY
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Conan G's update08 Jul 2020, 11:55
Reviewer Update
The last time someone from Leroy Merlin contacted us was on Thursday last week to get “my side of the story”, whatever that means! I was told they would contact me again the following day, yet again NOTHING so dont tell me to be patient, it has been A MONTH! Sort this out TODAY
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Conan G's updateReviewer Update
10 Jul 2020, 11:36IT HAS NOW BEEN A MONTH...WHAT IS GOING ON?????
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Conan G's update10 Jul 2020, 11:36
Reviewer Update
IT HAS NOW BEEN A MONTH...WHAT IS GOING ON?????
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Conan G's updateReviewer Update
13 Jul 2020, 15:52How is it that A: You STILL haven't rep****, and B: That your people in France have contacted me on Facebook, but you still haven't tried to resolve this matter!!??
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Conan G's update13 Jul 2020, 15:52
Reviewer Update
How is it that A: You STILL haven't rep****, and B: That your people in France have contacted me on Facebook, but you still haven't tried to resolve this matter!!??