Disgusting Customer Service from Centurion Store

From your biggest supporter to someone that will NEVER buy from Leroy Merlin again ... reason, disgusting customer service and don't care attitude from staff members at LM Centurion.

I purchased customised paint, and as I continued with my diy project, I realised that the two other cans differs in colour from the first one.

After a long struggle asking them to pls find the closest match to the one already used, I was told that they would rather refund me as opposed to trying and assist, after admitting that it was an error made by the paint mixing machine. After begging them to help, they just continued with their cold, don't care attitude.

Needless to say I turned to Builders who were able to colour match the paint with a smile on their face within 30min. The assistant said, mam don't worry you are in good hands, we are going to help you, and they did!

Leroy Merlin, your customer service is non-existent!!! Obviously I was never aware of this as most of my purchases were always online .... and even though I live less than 3km away from your new store, I will NEVER visit or buy from you again.