Disgraceful!

This is my 5th negative review of this disgrace of a company. I've been waiting almost a month for a refund, after having to nag your useless customer services to collect damaged goods from me!? As with the previous responses, will you just copy and paste the same script? How can every single person I deal with at Leroy Merlin be so useless/clueless?! How Leroy Merlin South Africa is still in business blows my mind.