tM
tshepo M

1 reviews | Active since Feb 2020

15 Jul 2025, 10:54

Disappointing service from Leroy Merlin

I’ve placed an order online on the 2nd of this month and was expecting the order by the 7th, when I followed up it was now an apology and the new date was the 10nth, needless to say it did not happen, I received an email on the 11th saying the delivery will be latest today, this morning I followed up and the delivery will now only be tomorrow, the products are good but the service is the poorest I’ve ever experienced with online shopping 🤮

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply15 Jul 2025, 13:10
Official
Hi Tshepo

We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency,  Kindly note that we are following up with the marketplace department on your order and will be in contact with you soonest.