CM
Charmaine M
1 reviews | Active since Aug 2018
17 Aug 2022, 22:54
DISAPPOINTING ONLINE SERVICES
I Ordered tiles at Leroy Merlon for a building project I’m busy with on the 2nd of August, the delivery date i was given was the 8th of August. Today is the 17th and i have not received either my parcel or any feedback on it’s whereabouts. I asked for a refund with no response to my email as well.
I am very disappointed in their service and would not recommend purchasing online from this store. I need my parcel or money back, the project already has a 2 week delay because of this set back, and I suspect I’ll have to postpone even longer…
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Leroy Merlin South Africa's replyOfficial
19 Aug 2022, 09:18Hi there Charmaine,
I trust you're well and thank you for your review.
We sincerely apologize for the inconvenience that we have caused you, we are currently investigating the matter and we shall revert to you shortly.
Take care. #TMM
I trust you're well and thank you for your review.
We sincerely apologize for the inconvenience that we have caused you, we are currently investigating the matter and we shall revert to you shortly.
Take care. #TMM
Leroy Merlin South Africa's reply19 Aug 2022, 09:18
Official
Hi there Charmaine,
I trust you're well and thank you for your review.
We sincerely apologize for the inconvenience that we have caused you, we are currently investigating the matter and we shall revert to you shortly.
Take care. #TMM
I trust you're well and thank you for your review.
We sincerely apologize for the inconvenience that we have caused you, we are currently investigating the matter and we shall revert to you shortly.
Take care. #TMM