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Alude D
1 reviews | Active since Sept 2021
02 Sept 2021, 13:44
Disappointed by Leroy Merlin online service
I ordered online some staff on 27th August and was told tracking number will be sent and have checked on their system the stock is still in the shop no sign of it being attended to. I sent email chat on WhatsApp but with no success. Even their call centre was not having any clue why the stock still there not being sent.
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Leroy Merlin South Africa's replyOfficial
02 Sept 2021, 13:57Good day Alude
Please accept my apology on behalf of our company, I am sorry to learn that your experience with your online order has been less than satisfactory. We value our customers and exceptional service is always our priority.
Kindly note that we are looking into this and following up with the department and will be contacting you shortly.
Please accept my apology on behalf of our company, I am sorry to learn that your experience with your online order has been less than satisfactory. We value our customers and exceptional service is always our priority.
Kindly note that we are looking into this and following up with the department and will be contacting you shortly.
Leroy Merlin South Africa's reply02 Sept 2021, 13:57
Official
Good day Alude
Please accept my apology on behalf of our company, I am sorry to learn that your experience with your online order has been less than satisfactory. We value our customers and exceptional service is always our priority.
Kindly note that we are looking into this and following up with the department and will be contacting you shortly.
Please accept my apology on behalf of our company, I am sorry to learn that your experience with your online order has been less than satisfactory. We value our customers and exceptional service is always our priority.
Kindly note that we are looking into this and following up with the department and will be contacting you shortly.