WW
Wynona W

1 reviews | Active since Jul 2011

31 Mar 2019, 17:46

Disappointed and irritated

Although the store in Stoneridge is stunning, for the second time, I have purchased lights only to find they don't work. Retrospect and looking at today's purchase as well, the boxes had been opened and taped closed. Clearly the items had been returned and simply resealed and put back on the shelf. Very frustrating. A waste of time and a waste of petrol. So just be warned.

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply01 Apr 2019, 09:13
Official
Good Morning Wynona, sorry for this experience 
really not what we want in term of customer experience, please let us a chance to transform this 1 star into a better experience, popup in the store and we will take time for a coffee to chat about it. Please when you come, ask for Sophie, or Cedric. enjoy your day.