WW
Wynona W
1 reviews | Active since Jul 2011
31 Mar 2019, 17:46
Disappointed and irritated
Although the store in Stoneridge is stunning, for the second time, I have purchased lights only to find they don't work. Retrospect and looking at today's purchase as well, the boxes had been opened and taped closed. Clearly the items had been returned and simply resealed and put back on the shelf. Very frustrating. A waste of time and a waste of petrol. So just be warned.
Helpful (0)
Replies (1)0
Replies (1)Leroy Merlin South Africa's replyOfficial
01 Apr 2019, 09:13Good Morning Wynona, sorry for this experience
really not what we want in term of customer experience, please let us a chance to transform this 1 star into a better experience, popup in the store and we will take time for a coffee to chat about it. Please when you come, ask for Sophie, or Cedric. enjoy your day.
really not what we want in term of customer experience, please let us a chance to transform this 1 star into a better experience, popup in the store and we will take time for a coffee to chat about it. Please when you come, ask for Sophie, or Cedric. enjoy your day.
Leroy Merlin South Africa's reply01 Apr 2019, 09:13
Official
Good Morning Wynona, sorry for this experience
really not what we want in term of customer experience, please let us a chance to transform this 1 star into a better experience, popup in the store and we will take time for a coffee to chat about it. Please when you come, ask for Sophie, or Cedric. enjoy your day.
really not what we want in term of customer experience, please let us a chance to transform this 1 star into a better experience, popup in the store and we will take time for a coffee to chat about it. Please when you come, ask for Sophie, or Cedric. enjoy your day.
