kR
karin R
1 reviews | Active since Nov 2021
12 Jan 2024, 14:24
Disappointed.
I am so disappointed in leroy Merlin online store. I have bought a few items over the past 2 years with no problems. Now i have had to return an item and it has become a nightmare. It took 2 weeks of back and forth before the item was collected. Now I am trying to get a refund. Its another 2 weeks and am no closer to getting my refund.
Helpful (0)
Replies (1)0
Replies (1)
Leroy Merlin South Africa's replyOfficial
12 Jan 2024, 14:59Good day Karin
Please accept my apology on behalf of our company. I am sorry to learn that your experience with your refund was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with your refund was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in contact with you.
Leroy Merlin South Africa's reply12 Jan 2024, 14:59
Official
Good day Karin
Please accept my apology on behalf of our company. I am sorry to learn that your experience with your refund was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with your refund was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in contact with you.