RD
Roderic D

1 reviews | Active since Sept 2020

04 Sept 2020, 11:59

Delivery within 7-9 working days not received after almost a month.

Leroy Merlin is the worst possible online hardware shop. I have dealt with quite a few. I placed and order on 10 August 2020, promising delivery within 7-9 working days, items ordered showed as in stock for delivery. Numerous phone calls and e-mails later, and I still do not have my stock. Now it is already 4 September, 19 working days later. Was promised a call back earlier this week because the stock is no longer available. Still awaiting the call back. On ordering stock was available. I will not recommend them for online ordering. They just don't deliver. Customer service is also non-existent.

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Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply04 Sept 2020, 16:16
Official
Hello Roderic, we are very sorry about this. We have asked the team to get back to you asap. #va

RD
Roderic D's update19 Nov 2020, 15:41
Reviewer Update
Refund was received within 2 days of this. Thanks