CP
Corallie P
1 reviews | Active since May 2022
24 May 2022, 13:11
Delivery Service Fail
I placed an order on 24 April 2022 and received confirmation that it would be delivered in 3 - 5 days. It is now a full one month later and all I have is a string of excuses, the most recent being that they had a burglary in their Cape Town warehouse and the item was ****** - this after they informed me via SMS that their courier had collected it 10 days before and received another SMS stated the order had been delivered - on the same day I got an email saying it was ******. Unbelievable.
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Leroy Merlin South Africa's replyOfficial
24 May 2022, 13:53Good day Corallie
We sincerely apologies for the service and experience you had with us.
Kindly note that we will do some investigation on what went wrong and give you a call with feedback.
Please expect a call from us shortly.
Hope to serve you better in the future
Thank you .
We sincerely apologies for the service and experience you had with us.
Kindly note that we will do some investigation on what went wrong and give you a call with feedback.
Please expect a call from us shortly.
Hope to serve you better in the future
Thank you .
Leroy Merlin South Africa's reply24 May 2022, 13:53
Official
Good day Corallie
We sincerely apologies for the service and experience you had with us.
Kindly note that we will do some investigation on what went wrong and give you a call with feedback.
Please expect a call from us shortly.
Hope to serve you better in the future
Thank you .
We sincerely apologies for the service and experience you had with us.
Kindly note that we will do some investigation on what went wrong and give you a call with feedback.
Please expect a call from us shortly.
Hope to serve you better in the future
Thank you .